DEVELOPERS LEGAL RESPONSIBILITY TO CONSUMERS FOR HOUSES NOT IN ACCORDANCE WITH SPECIFICATIONS: CASE STUDY OF HOUSING IN BEKASI

Abstract

This study aims to analyze the legal responsibility of developers towards 
consumers in house purchase agreements that do not comply with the 
agreed specifications, focusing on cases that occur in the Bekasi area. The 
legal problems that often arise are default by developers that cause losses to consumers. Through a normative legal approach and case studies, this study examines the forms of legal protection available to consumers and their resolution mechanisms. The results of the study indicate that the 
developer's responsibility is regulated in the Civil Code and the Consumer 
Protection Law, but its implementation in the field often encounters 
obstacles. Several cases that often occur in Bekasi include house 
construction that does not comply with the agreed specifications, delays in 
project completion, and misuse of consumer funds by developers. Default 
by developers often causes financial and emotional losses for consumers 
who have entrusted the construction of their homes to them. Through a 
normative legal approach, this study aims to identify the legal protection 
that can be provided to consumers in dealing with cases of default by 
developers in Bekasi.